FAQ: SERVICE

Do you fix bikes?
Absolutely! Our mechanics are really good at it, too! We pride ourselves on fair prices, quality work, and quick turnaround. We are also very experienced with vintage bikes.

Do you fix E bikes?
No.

How much is a tune-up and what do you do?
A standard tune-up is $75. It includes brake adjustments, gear adjustments, slight wheel true, and we tighten and lube all the moving parts of the bike and wipe it down. This is recommended to be done once a year.

What is a tune-up plus?
It includes everything a standard tune-up entails and we will also clean and tighten the bottom bracket, take the wheels off the bike and true them on the stand, replace all cables and housing, and replace front and rear brake pads.

I just need one simple service performed on my bike, can you give me a price?
Surely. All of our service prices can be found HERE.

How long will it take to service my bike?
We service bikes in the order that they are received. Very minor repairs, such as changing out a flat or a brake or gear adjustment, we will do our best to accomplish same-day. However, we can never ever guarantee on-the-spot service. We can let you know at dropoff an estimate of the time your service will take and will communicate along the way if anything changes.

If your repair requires a special order part, we will call you for approval prior to going ahead with it.

I bought a bicycle on the internet and I don’t know how to assemble it, can you help?
Yes! Our bicycle assembly fee starts at $90 and includes a full tune-up. You will be responsible for all manufacturer and warranty communication issues. We do reserve the right to bill for additional hours of consultation as necessary.

I want my bike disassembled to take out of state, how much does that cost? Also, do you ship bikes?
Bike disassembly starts at $40; for an extra $50, we can package it and box it up for you. Most people choose to arrange their own bike shipping — we recommend using shipbikes or bikeflights. We are able to arrange shipping for the cost of shipping plus an administrative fee.

I have no time or no vehicle to get my bike to you for repair. Can you help?
No doubt. Head right over HERE to arrange for a service pick-up and/or drop-off.